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Frequently Asked Questions

Q: What can I expect at a new patient telemedicine appointment?

A:  All appointments are by telemedicine.  Initial visits last 45 to 60 minutes, during which time Dr. Lou will ask you a lot of questions about your health complaints.  Based on your history, he may choose order lab work or imaging (x-ray, ultrasound, CT scan, or MRI) if needed. If you have already had lab tests or imaging done, upload a copy of them to your portal or fill out release of records form and we can obtain them for you.  A personalized treatment plan of natural therapies will be given to you at the end of the visit, and a follow-up appointment will be scheduled based on the needs of your case to assess your response and continue the process.

Q: What if I’m not sure if this is the right fit for me?

A:  We offer prospective patients a free 15-minute consultation by phone or telehealth ($50 value) so you can see if Dr. Lou and his approach are a good fit for you.  Give us a call at 406-551-6175 to schedule your consultation.

Q: Do you take insurance?

A:  We are in network with PacificSource and will submit your claims for you. 

Q: Do you work with people in all 50 states?

A:  We do offer telemedicine appointments for certain states. As long as you have a primary care practitioner in your hometown, we are happy to work with you if you live in one of the approved states. Click here to see which states we can offer telemedicine appointments.

Q: Can you order labs or x-rays?

A:  Yes. Naturopathic doctors can order lab work and imaging (x-rays, ultrasounds, MRIs, and CTs).

Q: Can you order prescriptions, if I need them?

A:  It depends on the prescription. In Montana there are some medications, such as antibiotics and hormones, that naturopathic doctors can prescribe and others that we cannot. If you are currently on a prescription and would like to know, give us a call. 406-551-6175

Q: What conditions do you treat?

A:  At The Source Wellness Center we treat people who have developed health conditions.  Being a general practitioner, Dr. Lou has helped people with a wide spectrum of conditions.  Please see our common conditions page for a detailed list.

Q: Do you work with kids?

A: Yes.  Dr. Lou works with kids.

Q: Is Dr. Lou available to give presentations?

A: When his busy schedule allows, Dr. Lou does give presentations to companies and organizations, support groups, and conferences.  If you would like to have Dr. Lou speak for your group or event, give us a call at 406-551-6175.

Q: What is Applied Kinesiology?

A: Applied Kinesiology (AK) is a system of diagnosis using functional neurology and manual muscle testing along with other standard forms of diagnosis to evaluate structural, biochemical, and emotional aspects of health.  AK is a holistic approach to determine what areas are overloaded, weak, or stressed, including the spine, joints, organs, acupuncture meridians, biochemistry, and emotions.  The most supportive therapy to correct the dysfunction will be determined.  Typical therapies include specific spinal/joint mobilization, various myofascial therapies, cranial techniques, acupuncture meridian stimulation, clinical nutrition, dietary recommendations, botanical medicines, and counseling skills.  AK is extremely useful in treating chronic conditions and acute injuries.

Q: What is the river of health?

A: The water at the source of a river, like optimal health and wellness, is clean, pure and pristine.  Moving down the river the water becomes more and more polluted and we see more and more signs and symptoms.  Our goal is to guide our patients back to the source of the river where the water and their health is optimal and pristine.